Landermoon FAQs

Find answers to common questions about our Android App

Subscription Management

Can I cancel my premium subscription at any time?

Yes, you can cancel your subscription at any time. We offer two simple ways to manage your subscription:

1. Directly through the app:

  1. Open the Landermoon app
  2. Go to Settings > Subscription
  3. Tap "Manage Subscription"
  4. Select "Cancel Subscription"

2. Contact our support team:

  • Email us at contact@Landermoon.com
  • Include your account email in your message
  • Our team will process your cancellation within 24 hours
Note: Your access to premium features will continue until the end of your current billing period.

Email Features

Can I register a custom email domain for sending emails?

Yes! If you own a domain name and are a premium user, you can set up a custom domain for sending emails. Here's how:

  1. Contact us at contact@Landermoon.com to initiate the domain setup process.
  2. Our team will guide you through the necessary DNS configuration steps.
  3. Once verified, you'll be able to send emails from your custom domain.

Best Practices for Email Deliverability

When sending marketing emails from a new domain, follow these recommendations:

Warm up your domain gradually – Start with small volumes (10-20 emails per day) and increase over several weeks
Set up proper authentication – Implement SPF, DKIM, and DMARC records to improve deliverability
Maintain consistent sending patterns – Avoid sudden spikes in email volume, which can trigger spam filters
Monitor your sender reputation – Use tools like Google Postmaster Tools to track domain health
Focus on engagement metrics – High open and click rates help establish domain credibility
Clean your email lists regularly – Remove inactive subscribers to maintain good deliverability

Following these practices will help improve your email deliverability rates.

Template Customization

How do I use template placeholders and make template modifications in the app?

Landermoon templates use a flexible tag system, allowing you to customize emails directly from your Android device.

Template Structure

Templates are built with HTML and include special tags in this format:

${TAGTYPE:ID}{DEFAULT-VALUE}

Tag Types

There are two main categories of tags:

1. Placeholder Tags (placeholder-xxxx)
  • Automatically replaced with content from your email
  • Example: ${placeholder-name}{John Doe} → Replaced with the recipient's name
2. Ordinary Tags
  • Allow direct template modifications
  • Example: ${if-true:show_button}{YES} → Toggle sections on/off

Making Modifications in the App

  1. Open the template editor
  2. Tap on any highlighted tag to modify its value
  3. For if-true tags, toggle the switch to show/hide content
  4. Preview changes in real-time before saving

This system makes it easy to personalize emails without editing HTML code directly on your phone.